Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What about the lead time?
It takes 3-5 days for sample preparation; mass production timing needs to be confirmed based on requirements.
Can you accept customized products?
Yes, we have a complete design department and CNC equipment to provide high-precision customized services.
How do you ship the goods?
We typically ship via DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive.
Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty for our products.
Is it OK to print my logo?
Yes. Please inform us formally before our production begins.
Pure Orthopedic Implants
