?
Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What about the lead time?
It takes 3-5 days for sample preparing; for mass production, the lead time needs to be confirmed based on order volume.
Can you accept customized services?
Yes, we have a complete design and drawing department along with CNC machines to provide high-precision customized services.
How do you ship the goods and how long does it take to arrive?
We ship via DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available to meet your customs clearance needs.
Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty on our products to ensure quality and customer satisfaction.
Is it possible to print my own logo?
Yes, logo customization is available. Please inform us formally before our production begins.
Pure Orthopedic Implants
