Frequently Asked Questions
Are you a source factory?
Yes, we are a direct manufacturer with 12 years of production experience in the industry, providing both corporate brands and customized services.
What certificates do you have?
We have ISO 13485, ISO 22716, GMP, FDA, CE, ROHS, LVD, BPA Free, and Design Patents among others.
Do you offer OEM, private label, or custom logo services?
Yes, we specialize in and welcome customized orders to meet your specific branding needs.
What delivery methods do you support?
We support various shipping methods including DHL, Fedex, Air Freight, and Sea Freight. We can also coordinate with your local forwarder.
Can I request a free sample?
Yes, we can provide free samples; the sample cost is typically refunded when you place your next bulk order.
Do you provide after-sale service?
Yes, we provide comprehensive after-sale support. If the goods have any quality issues, we will handle them within 10 days of receipt.