Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
3-5 days for Sample preparing, for mass production lead times need to be confirmed based on order volume.
Can you accept customized products?
Yes, we have a complete design and drawing department along with CNC machinery to provide high-precision customized services.
How do you ship the goods and how long does it take to arrive?
We ship by DHL, UPS, FedEx or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available to meet your customs clearance needs.
Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty for our products.
What are the payment terms?
Depending on our cooperation history, we can consider and provide flexible payment terms for our long-term clients.
Pure Orthopedic Implants
