Frequently Asked Questions
Can I request a sample order?
Yes, we welcome sample orders to test and evaluate the quality. Mixed samples are also acceptable.
What is the typical lead time for orders?
Sample preparation takes approximately 3-5 days. For mass production, the lead time will be confirmed based on the order volume.
Do you offer customized manufacturing services?
Yes, we have a complete design and drawing department along with CNC machinery to provide high-precision customized services.
How are the goods shipped and how long is the transit?
We ship via DHL, UPS, FedEx, or TNT. Delivery usually takes 3-5 days. Professional shipping services are available for your customs clearance needs.
What is the warranty period for your products?
We offer a 3-year warranty on our orthopedic products to ensure long-term reliability and performance.
Is it possible to print a custom logo on the products?
Yes, logo printing is available. Please inform us formally and provide the design requirements before production begins.
Pure Orthopedic Implants
