❓ Frequently Asked Questions
What are your supported payment methods?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
What are the available delivery terms?
We ship via major international couriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long is the typical delivery time?
Generally, it is about one week if the goods are in stock. For custom orders or out-of-stock items, it takes 15-30 days depending on the order quantity.
Do the products come with a warranty?
We provide a 1-year warranty. Please note that wearing parts such as drill bits and screwdrivers are excluded.
What materials are used for the orthopedic implants?
The primary material used is high-grade Titanium Tc4, ensuring biocompatibility and strength for spine surgery.
Are the products certified for medical use?
Yes, all products meet international medical standards and carry CE and ISO 13485 certifications.