What are your typical shipping modes and charges?
We normally ship through global couriers like DHL, FEDEX, UPS, or TNT. Specific charges depend on the destination and request from clients.
Do you hold international quality certifications?
Yes, we have obtained ISO13485 and CE certifications. Some products are also registered with FDA 510k.
What is the Minimum Order Quantity (MOQ) and do you provide samples?
We generally expect minimum orders of US$500. However, for testing purposes, we provide free samples for initial market tests, though freight costs are covered by the client.
Can you provide products that are not currently in your catalog?
Yes, we can develop similar products if you provide pictures or samples. Please note this may require a longer delivery timeframe for production.
What are your standard payment terms?
For orders under 800 USD, 100% in advance. For orders over 800 USD, 30% T/T in advance and the balance before shipment. We accept T/T, L/C, Western Union, and PayPal.
Are items listed usually in stock?
Generally, we maintain stock for most listed products as they are produced monthly, but inventory levels can vary. It is best to contact our sales team for current availability.