❓ Frequently Asked Questions
What kind of payment methods are accepted?
T/T, Western Union, Money Gram, PayPal, and Trade Assurance Service.
What are the terms of delivery?
DHL, FEDEX, TNT, UPS, ARAMEX, EMS, and more.
What is the estimated delivery time?
Generally about one week if items are in stock. For out-of-stock items, it ranges from 15-30 days depending on order quantity.
Do the products come with a warranty?
We provide a 1-year warranty; however, wearing parts like drill bits and screwdrivers are excluded.
Are there tax-free shipping routes for Mexico?
1. If you have import experience, we ship via international express (FEDEX, DHL, UPS).
2. If you lack experience, we can handle customs and taxes for door-to-door delivery.
3. We can also ship to the USA (tax-free for values under $600).